Support

We are interested in establishing long-term relationships with our clients. So you can be sure that we will attach the utmost importance to the support of your business applications. In view of the key role that computer systems play in most businesses today, it is essential to provide an effective and swift response to our clients.

Thanks to our experience of software development we find that our systems run reliably and that support calls are rare. But problems may arise for reasons beyond our control, such as servers and networks being over-loaded. Most problems can be resolved with a phone call or by email. Routine maintenance and the resolution of more serious problems may require the use of remote access techniques or a visit in person.